Student Policies


Classroom Expectations

  • You must attend at least 80% of classes.
  • You must come to class on time. If you are more than 15 minutes late, you will be marked as absent for the whole session.
  • You must always ask your teacher for permission to leave the class no matter what the reason.
  • Mobile phones are not to be used in class. Students are not to receive phone calls during training hours. Important messages are to be left at reception, which will then be passed onto you.
  • If your address and other contact details change, you must inform UIT within 10 working days of change of address.
  • No food items are allowed in class.
  • No hats to be worn during class time.
  • No fizzy drinks are allowed in the class however you may have drinks such as water, coffee, tea, juices and other non-fizzy drinks.
  • You are expected to behave courteously and respectfully at all times towards staff and fellow students.
  • All homework set by the teacher must be completed by the due date. If you cannot complete homework on time, you must see your teacher beforehand and ask for an extension.

Attendance

In accordance with student visa conditions, Colleges monitors student attendance in all lectures, tutorials and practical sessions. Students who do not achieve an 80% attendance record in a particular semester are in breach of their visa conditions and are reported to the Australian Commonwealth Department of Immigration and Citizenship (DIAC). Students reported to DIAC in this way are at great risk of having their visa cancelled.

Deferment, Suspension or Cancellation

Grounds on which a student’s enrolment may be deferred suspended or cancelled:

  • Where a commencing or continuing student does not arrive in time to commence classes for the relevant study period, UIT may, in its absolute discretion, not permit the student to commence studies and defer or cancel the student’s enrolment.
  • Where a student does not complete pre-requisite units they may not be able to continue with their program until the units are completed.
  • Where a student elects to take credit/RPL and there are no other units in which the student can enroll in the relevant study period.
  • Where a student receives permission to change to another intake.
  • Where a student elects to take a leave of absence within the UIT’s policies.
  • Where a student elects to withdraw from their program within the UIT’s policies.
  • Non-payment of any monies owing to the Institute.
  • Failure to meet the UIT’s progression standards.
  • Misconduct as defined in the UIT’s policies.
  • Where a student is not attending classes and cannot be contacted.
  • Failure to maintain a continuous valid enrolment.
  • Failure to comply with any applicable standards of conduct, statutes, regulations, policies and procedures of UIT which provide for enrolment deferral, suspension or cancellation as an outcome of such failure to comply.
  • Where a student’s course cannot be extended due to government requirements.

Fee Payment Policies

Students must pay tuition fees before the start of a new semester. If not paid by the due date, fines up to a maximum of $175.00 will apply (see below for more details).

If paying fees in Installments:

  • All applications for paying fee in instalment should be submitted to the Student Finance Officer 5 working days prior to the start of the semester, after which applications won’t be accepted.

If you wish to pay in Installments, you must pay an initial deposit and the remainder can be paid in 2 Installments. Payments are to be made as follows:

  • Deposit: Minimum deposit payable before the start of the semester is $2,500.
  • Installment 1: to be paid within 4 weeks of the Deposit's due date.
  • Installment 2: to be paid within 4 week’s of Installment 1's due date.

Students must pay their entire fees within 10 weeks of their semester start date. This only applies to those students whose application for payment by Installments has been approved.

Once an Installment application has been approved, you will receive a copy of the application, with instalment dates for your personal record.

When will UIT notify you of fees due?

Invoices indicating fees due for the next semester will be issued to you no later than 4 weeks before the end of the semester in which you are enrolled. For example, if you are currently studying in Semester 1, at least four weeks before semester 1 ends, you will be issued with an invoice for semester 2. The invoice will also indicate your intake date (that is, in which term you commenced your course).

Invoices will be distributed to you by mails and e-mails.

Please note: If you change your address, it is a part of your student visa conditions to notify the institute of this change within 7 days.

It is the responsibility of the student to obtain advice regarding the due date.

If you have not received your invoice, please go to the reception desk to immediately collect a copy.

Penalties for not paying fees:

STAGE 1: Issuing of First Warning Letter for Non-Payment of Fees. If:

  • You have not applied to pay in Installments and you have not paid your full semester fees by the due date; or
  • You have applied for and been allowed to pay in Installments but you have not paid an initial deposit or Installment by the due date,

You will be issued a First Warning letter. You have 7 days from the issue date indicated on the letter within which to pay your outstanding fees.

Further, you will be fined $25/day up to a maximum of 7 days. Fines accrued must be paid at the same time fee payment is made.

STAGE 2: Issuing of Final Warning Letter for Non-Payment of Fees

The Final Warning letter will be issued on the first working day after the deadline indicated in the First Warning letter. If outstanding fees are still not received within 7 days of the issue date of the Final Warning letter, a fine of $175.00 is payable.

STAGE 3: Notification of Intention to Report to DIAC for Non-Payment of Fees

  • If fees are not paid within the 7 day period indicated in the Final Warning letter (see Stage 2 above) and, if the student has not contacted the school and made other arrangements for payment, the student will be issued with a Notification of Intention to Report to DIAC letter for non-payment of fees.
  • On receiving the Notification of Intention to Report to DIAC for non-payment of fees, the student will have 20 working days within which to appeal UIT's intention to report the student to DIAC for non-payment of fees (ref. Complaints and Appeals Process for more details).

Receipts

  • Each time you pay for your fees, you will receive a receipt indicating how much you have paid to date and how much you are still owing on your semester’s fees.

Complaints and Appeals

In order to give the student, an opportunity to have complaints, appeals and disputes heard and resolved according to the principles of natural justice, Colleges has established a fair, objective, informal and accessible dispute resolution procedure.

It is the policy of College/University that any grievance lodged by a student will be resolved as swiftly as possible with fairness and equity to all concerned and at no cost to the student.

Refunds

1. Refund Payments

Refunds of fees paid, less deductions provided for in this policy, will be made, if students apply in writing to UIT’s Finance Manager within the refund application period, as prescribed in this policy.

  • International students seeking a refund while in Australia must complete and submit the Application for Refund Form, available from UIT. Appropriate supporting documentation needs to be included e.g. evidence of arrangements for departure from Australia, acceptance into another program of study, etc.
  • International students seeking a refund while outside Australia must include in their refund request letter, the student’s contact details, reasons for the refund request, the name of the person to whom the refund is to be made and payment details. Appropriate supporting documentation must be provided with the letter.

In order for a refund to be payable, the funds must be available (e.g. cheques are cleared, telegraphic transfers received), and any debts to UIT must be paid in full or the outstanding amounts will be deducted from the refund.

The refund must be made to the same person or body from whom the payment was received on behalf of the student.

Refunds will be made to the source of payment within 28 days of receipt of a written application and will include a statement explaining how the refund was calculated. In the case of provider default the refund will be paid within 14 days after the default day.

UIT reserves the right to retain the amount of any agent fee incurred by UIT in recruiting a student, in addition to any other amount UIT is entitled to.

Refunds will be made in Australian dollars by bank cheque or electronic bank transfer.

Full refund of pre-paid fees for studies not undertaken

A refund of any pre-paid fees will be provided in the following circumstances:

  • The course in which the student is enrolled does not start on the agreed starting date indicated in the offer letter; or
  • The course stops being provided after it starts and before it is completed; or
  • The course is not provided fully to the student because the Institute has a sanction imposed by the government regulator; or
  • If the student’s application for a student visa is refused such that the student cannot undertake studies in Australia, a 100% refund of fees less AU$50 application fee & AU$250 administration fee will be granted. The student must provide proof of refusal from the Australian Government or else a refund will not be granted; or
  • If ten weeks or more prior to the student’s course commencement date, the student indicates to UIT, in writing, that he or she wishes to withdraw from the course, a 100% refund of fees less AU$50 application fee & AU$200 administration fee will be granted.

Please note, in all of the above cases, course commencement date is taken to mean the date indicated on the student’s most current CoE.

2. No Refunds

No refund will be provided in the following circumstances:

  • If the student notifies UIT less than 10 weeks prior to the student’s course commencement date that he or she wishes to withdraw from the course; or
  • If the student notifies UIT on or after the commencement date that he or she wishes to withdraw from the course; or
  • If the student defaults either before or after the commencement of his or her course. Student default occurs when:
    • The student does not commence the course on the date specified in the student’s CoE and does not notify the school; or
    • The student fails to pay an amount he or she was liable to pay to UIT, directly or indirectly; or
    • The student breaches a condition of his or her student visa; or
    • The student's enrolment is cancelled because of an infringement of UIT’s Disciplinary Policy.
    • If, after deferring, a student gives written notice that they do not intend to take up their deferred place.

A student cancels his or her enrolment and requests a refund, which includes all money paid to UIT for Overseas Student Health Cover (OSHC), airport reception and accommodation assistance fees.

A student abandons his or her course without formally cancelling his or her enrolment with UIT. However, the balance of all fees due will be invoiced to the student.

Where a student has received a packaged offer for a combination of programs, and does not enrol in the second or subsequent program, the deposit paid for those programs shall be retained by UIT.

UIT reserves the right to retain the full fee paid where an offer was made on the basis of fraudulent documents.


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